Non-verbal communication -- such as body language -- is a communication channel that never closes, and so this must also be utilized to show confidence and approachability.
When it comes to the diversity of the group itself, both cultural and role-specific issues must be considered. In the case of the latter, care must be given that the information remains understandable and relevant; this becomes far more complex with the issue of cultural diversity. Drastically different meanings and interpretations are attributed to gestures, tones of voice, and certain ways of speaking by different cultures, and can have huge effects on the interpretation of the information being communicated (Locker-Kienzler 2008). Specifically, using figurative language such as understatement or hyperbole might be natural parts of some cultures, and be understood for what they are, while other cultures might see this as misleading or even simple ignorance (Locker-Kienzler 2008).
In order to ensure that the information presented at the above-described stakeholder meeting scenario is effective, the proper cultural considerations will be matched by an appropriate understanding of the various roles present in the meeting. This extends beyond simply understanding the varying knowledge bases of...
Encouraging the active involvement and development of positive group roles while calmly and quickly addressing any negative roles that might appear to be emerging will keep focus on the information being presented, helping it to become much more effective (Locker-Kienzler 2008).
The many different considerations that must be made in order to ensure an effective and productive meeting for everyone in attendance can make such attempts very difficult. Adding to this difficulty is the fact that meetings are often seen as boring, unproductive interruptions of useful work, meaning that there is already negative sentiment to overcome before the meeting has even begun (Locker-Kienzler 2008). Organizing and presenting the information with clarity and efficiency, and setting this tone from the outset of the meeting by being well-prepared and inviting, can go a long way towards eliminating these feelings, and mitigating their effects on the meeting as a whole. This consideration, along with these others listed above, will result…
